The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
+ Clothing is considered CUSTOM as it is custom made-to-order.
+ I do NOT accept returns or exchanges on clothing items.
+ After production has started all sales are considered FINAL.
+ I do not accept returns, refunds or exchanges for orders that are placed in the wrong size, please order carefully.
+ I gladly accept returns in the unlikely event that there is a manufacturing issue, or damage to your order.
+ You must notify me directly prior to shipping back a return item, I will not honor returns sent directly to my production team, or without receiving prior notification, as I am unable to verify the return.
* Please contact me directly if there is a problem with your order as I aim to provide 100% customer satisfaction.*
+ Orders are processed immediately and sent to production.
+ Production takes between 5-10 business days. (M-F)
+ Orders are shipped directly from my production team to you.
+ Once your order has shipped you will be notified directly.
+ Delivery and tracking details will be provided once shipped.
+ Orders are shipped via USPS and include a tracking number.
+ Domestic orders are shipped and delivered within 1-2 weeks.
+ International orders vary and take between 10-21 business days.
* If you wish to cancel or make changes to your order you must do so within 4 hours after placing your order.
* Once production has started I am unable to make changes or accept cancellations.
+ International orders generally take between 10-21 business days to arrive, but may experience further delays, due to the customs of your country.
+ International or wholesale orders may be subject to customs fees or duties of your country, which I am not responsible for.
+ International orders are shipped via USPS and do NOT include a tracking number due to the fact that they are untraceable once they leave the USA.
+ Shipping upgrades for International orders are available for an additional fee.
+ Shipping upgrade will be sent via DHL and include tracking details.
Please contact me directly if you wish to upgrade your order shipping to DHL for an additional fee. *
Please contact me directly with any questions.
+ Size Charts are based on standard US measurements.
+ Please refer to individual listings for exact size measurements.
+ Our clothing runs true to size, and stretches & adheres to all sizes & shapes due the compression fit fabric & material used.
+ We recommend ordering a size up when in doubt.
I understand the stress of ordering online without trying an item on in person, that is why our size charts reflect accurate measurements and our clothing is true to size.
I ALWAYS recommend ordering a size up if you fall in-between sizes or are in doubt.
If you need help determining the best size or have any questions please do not hesitate to ask. I am here to help!
+ Orders are shipped via USPS First Class Mail and include a tracking number for domestic orders.
+ Orders are shipped directly from my production team to you using the drop ship method.
+ Domestic orders are typically delivered within (1-2) weeks.
+ International orders vary by location.
+ International orders are untraceable once shipped, and do not include tracking details.
+ International orders can be upgraded to DHL Express which includes tracking details.